If you have any question about or problem with your previously-placed order, please contact us immediately in one of the following ways:

By e-mail: CustomerService@PickyParent.com
By phone: 1-888-PICKY88 (888-742-5988)
By fax: 1-913-362-7401
By mail: Customer Service, PickyParent.com, P.O. Box 411037, Kansas City, MO 64141-1037

If you are having any problem with this website, please e-mail Webmaster@PickyParent.com

When corresponding with Customer Service, please include a copy of your original order confirmation, your packing slip, your order number and/or your name, billing address and telephone number so we can locate your order and correct the problem quickly.

Please view our customer service policies below:

Guarantee:
You may return any item at any time for any reason for a full refund of the merchandise price you paid.

Returns:
Please package items you are returning securely and enclose a copy of the original packing list and/or your name, billing address and telephone number so we can locate your order. Ship to: Returns, PickyParent.com, 1263 Southwest Blvd, Kansas City, KS 66103. We will open and process your return or exchange within 48 hours of receipt. Any refund due will be credited in the same form of payment used for the original order.

Shipping:
Orders are shipped by UPS ground and generally arrive in one week or less. It may take an extra day or two to some locations. PickyParent.com reserves the right to use substitute carriers without prior notice. If you do not receive your order within the stated timeframes, please contact customer service, and we will do our best to rectify the problem immediately.

You must specify a street address when placing your order. Specifying a P.O. Box will most likely delay your order.

You may request express shipping at the rates listed on the checkout form. Express shipments will generally travel by UPS Second Day Air or UPS Next Day Air. PickyParent.com reserves the right to use substitute carriers without prior notice.

Sales Tax:
Sales tax is added to orders shipped to California addresses. The sales tax rate may vary from time to time per California regulations.

Privacy Policy:
Click Here to read our Privacy Notice.